Support quality assurance for medical devices in Tilburg, working with customer feedback, deviations, CAPAs and the quality management system. 32 hours per week; a one-year contract with the possibility of permanent employment.
The role
At our client company in Tilburg, you will help ensure the quality of medical devices and continuously improve the quality management system. The scope of your duties and responsibilities will be tailored to your knowledge and development potential.
What you’ll do
- Record, categorise, assess and follow up customer feedback in a timely manner.
- Coordinate and support investigations into relevant feedback and quality signals, including root cause analyses, case documentation and the monitoring of corrective and preventive actions.
- Analyse feedback, deviations and other quality data, and prepare trend analyses and management reports.
- Manage and follow up deviations, CAPAs and improvement measures within the quality management system.
- Help draft and update procedures, forms, work instructions and records within the quality management system.
- Support internal and external audits, inspections and other QA activities.
- Contribute to post-market surveillance (PMS) by providing relevant feedback and trend data and supporting reports.
- Identify product and process improvement opportunities and support follow-up with internal stakeholders.
- Help maintain technical CE documentation and process product changes.
What you bring
Whether you are starting your career or already have experience in quality, your duties and responsibilities will be matched to your knowledge and development potential.
- HBO-level working and thinking skills or a relevant MBO-4 qualification (Dutch education levels).
- Experience recording and following up feedback, or a willingness to learn.
- Knowledge of quality management systems, or an interest in developing it.
- Knowledge of ISO 13485 and the MDR is an advantage.
- Experience with root cause analysis, deviations or CAPAs, or a willingness to learn.
- An accurate, analytical and structured approach.
- A good command of Dutch and at least a reasonable command of English.
- A customer-focused, careful and eager-to-learn attitude.
What’s offered
- An independent, varied role in a growing organisation with social impact.
- A committed team and work with relevance to healthcare.
- A 32-hour working week.
- A one-year fixed-term contract, with the possibility of a permanent contract.
- Excellent employment terms and benefits.
- Opportunities for personal development, training and job-related courses.
- An environment where initiative is valued.