Support quality and audits, analyse processes and risks, and turn findings into practical improvements. The role is 32 hours per week, based in Etten-Leur with work in Rotterdam about once a week.
The role
As a Quality Officer, you help make quality visible and demonstrable in day-to-day practice. You advise and support managers and colleagues on quality matters and audits, and help implement, assess and continually improve policies. Most of your work will focus on blood-sampling services, although you may also support other sectors. In this way, you contribute to reliable diagnostics and good patient care.
Your main work location is Etten-Leur in Noord-Brabant. You work in Rotterdam about once a week.
What you'll do
- Advise and support management and colleagues on quality and audits.
- Analyse processes, identify bottlenecks and guide risk assessments.
- Turn findings into concrete, practical improvements and clear reports.
- Facilitate problem analyses using the 4O methodology.
- Contribute to quality and certification projects.
- Keep guidelines, protocols, procedures and work instructions up to date.
What you bring
- HBO-level working and thinking ability.
- Knowledge of and experience in relevant quality areas; experience with blood sampling is an advantage.
- Preferably, experience with protocols, processes, risk assessments and work instructions.
- The ability to propose concrete, practical improvements.
- A collaborative approach and the ability to take responsibility independently.
- A curious, critical and analytical mindset, with clear communication skills and confidence engaging with different viewpoints and interests.
What is offered
- A 32-hour working week.
- Salary of €3,463 to €4,914 per month, based on a 36-hour working week.
- 8.33% holiday allowance and an 8.33% year-end payment.
- A role in which you can contribute to maintaining and improving quality.