Lead claim evaluations, test material samples and analyse laboratory results. Help improve test methods, equipment calibration and safety practices. Five years of experience in a manufacturing or R&D lab is required.
The role
As a Quality Assurance Technician III, you will lead product claim evaluations and carry out tests and analyses on material samples. You will report clear, impartial findings and support data-based decisions. You will follow established laboratory procedures and help improve evaluation methods and workflows.
Key responsibilities
- Evaluate claims to determine manufacturing and performance characteristics; conduct tests according to established protocols and record accurate data.
- Support decisions about laboratory findings, root-cause investigations and problem-solving teams; present results clearly.
- Review field feedback, prioritise incoming claims and improve laboratory workflow and efficiency.
- Work with warranty, field service, R&D and manufacturing teams; apply knowledge of product specifications, application instructions and manufacturing processes.
- Lead equipment maintenance and calibration; perform scheduled preventive maintenance and keep accurate records.
- Help develop and improve test methods, standard operating procedures (SOPs) and job safety analyses (JSAs). Support daily workflow and coordinate projects and resources.
- Train new hires and mentor and support junior technicians.
Safety and quality
- Follow established safety guidelines and keep the work area safe, clean and orderly each day in line with 5S.
- Complete monthly safety training and contribute to safety analyses and procedures.
What you bring
- A high school diploma or GED and at least five years of experience in a manufacturing or R&D laboratory.
- A bachelor’s degree in a relevant technical field is preferred.
- Experience in quality control, analytical testing or product development in roofing or construction materials is preferred.
- Strong interpersonal skills, attention to detail, teamwork and the ability to manage several projects at once.
- Basic-to-intermediate Excel or Google Sheets skills; familiarity with the building products industry and standard inspection practices using calibrated tools.
- Knowledge of roofing products and installation practices is an advantage.
What is offered
- Listed base salary range: $64,014–$88,019.
- Listed benefits include medical, dental and vision insurance, family-building support, a 401(k) plan with employer match, wellness resources, financial coaching, training and tuition reimbursement.
- Travel requirement: 5%.
- Contract type, working hours and shift schedule have not been specified.