As a Quality Assurance Officer, you will improve processes, conduct internal audits and support compliance and corrective actions. This hybrid role in The Hague is 24–32 hours per week, with gross pay of €4,400–€5,200 per month.
The role
As a Quality Assurance Officer, you will work in the quality function of our client company in a technical and/or medical environment. Working closely with the QA Manager, you will help keep the quality management system up to date, practical and effective. You will translate quality requirements into workable processes and support colleagues in making sustainable improvements.
Your responsibilities
- Monitor and improve processes to ensure they meet applicable quality standards, laws and regulations.
- Initiate, advise on and implement process improvements; identify changes in processes and working methods and share relevant knowledge.
- Contribute to the annual QA plan and take responsibility for assigned elements.
- Plan, organise and follow up on the calibration of measuring equipment.
- Conduct internal audits and support external and supplier audits.
- Record audit findings, support corrective and preventive actions, and monitor the progress of improvement measures.
- Guide employees in addressing complaints, deviations and audit findings, and explain quality requirements and processes.
- Work with all departments, build support for improvements and, when needed, escalate quality risks to the QA Manager or management.
What you bring
- HBO-level work and thinking ability, with a pragmatic approach.
- 5 to 7 years of experience in quality and compliance management in a technical and/or medical environment.
- Knowledge of ISO standards and quality methods, such as root cause analysis (8D), risk analysis, Lean and/or SPC.
- Strong analytical and problem-solving skills, with a focus on continuous improvement.
- A results-oriented, proactive and customer-focused approach.
- Strong collaboration and communication skills, including the ability to bring different interests together.
- Excellent Dutch and good English language skills.
What we offer
- A hybrid role in The Hague for 24–32 hours per week.
- A temporary contract, in principle for one year, followed by permanent employment.
- A gross monthly salary of €4,400–€5,200, depending on knowledge and experience.
- Employment terms under the Metalektro collective agreement, including 27 vacation days and 13 ADV days.
- A good pension scheme and profit sharing of up to 9% of your gross annual salary.
- Good access by bicycle and public transport, and free parking.
- Regular social activities.