As a QA Officer in Zwolle, you will safeguard and continuously improve quality and food safety. You will analyze complaints and risks, support audits and follow up improvement actions while working across teams. 36–40 hours a week.
The role
Our client company in Zwolle is looking for a QA Officer for its QA team. You will help safeguard and continuously improve quality and food safety. You will work with Operations, QC, specification management and supplier management, and report to the QA Manager.
Your responsibilities
- Coordinate and support quality and food-safety activities, and ensure compliance with legislation, customer requirements and internal quality standards.
- Analyze complaints, product holds and FTR results; identify trends, prepare reports and follow through on structural improvement measures.
- Handle customer complaints, coordinate with internal and external stakeholders, and escalate issues when needed.
- Carry out periodic risk assessments, prepare action plans and monitor their completion.
- Conduct internal audits and inspection rounds, and follow up on improvement actions.
- Support improvement initiatives in quality and food safety.
- Support validation and verification plans for new installations and other changes to the production process.
- Act as an internal and external point of contact for pest control and monitor follow-up actions.
- Help prepare and keep the quality manual up to date.
What you bring
- A completed MBO-level vocational qualification; food technology is preferred.
- At least 3 years of experience in a similar QA role.
- Knowledge of GFSI standards.
- An enthusiastic, persuasive and practical approach, with the ability to apply your knowledge effectively.
- Strong communication and collaboration skills; flexibility, a solution-focused and hands-on approach, the ability to work independently, and willingness to work with and address colleagues when needed.
Hours and offer
The role is based in Zwolle, Overijssel, and involves 36–40 hours per week. No shift pattern is specified.
- One-year temporary contract with the prospect of permanent employment.
- Gross monthly salary of € 3,256.81–€ 4,025.57, based on 40 hours per week.
- Fixed 13th-month payment, travel allowance and 8% holiday allowance.
- Annual leave hours equal to five times your contracted hours.
- Pension plan with two-thirds of the contribution covered by the client company.
- A workplace with a sit-stand desk, discounted staff purchases, an individual training budget and a bicycle scheme.
- Free, anonymous access to doctors, psychologists, budget coaches and nutrition experts.